About me
No 1 Biography
A creative problem solver who has a curiosity for human behavior. I love working with people and learning what makes them tick. I am passionate about creating delightful user experiences and advocating for users through the means of research. My mission is to make the world easier for humans, one idea at a time.
A global citizen who is multilingual and has intercultural sensibility. Multicultural awareness is vital in understanding and empathising with users from all over the world and collaborating with international clients.
A world traveler who is open to adventure. Aside from human centered design, traveling is one of my biggest passions. I love exploring new countries, trying different foods, being outside of my comfort zone, learning about people from all around the globe and learning new languages. I currently speak English, German, Cantonese and Spanish. I believe that traveling makes us a better human being as we recognize the similarities and celebrate the differences of culture between where we travel to and where we come from. There's no better classroom than being in a foreign land. These learning experiences are transformative, physically, emotionally, spiritually and behaviorally.
A self proclaimed gourmand who is always on the look out for new restaurants or the latest food trends. Gastronomy is another form of cultural exploration. Trying new culinary delights and experimenting with new recipes is a creative outlet for my curiosity and desire for learning. I believe that dining experiences is essentially story telling for all the senses.
No 2 Skills and Tools
- A/B Testing
- Affinity Mapping
- Agile Scrum Methods
- Card Sorting
- Competitive SWOT Analysis
- Data Analysis
- Design Thinking
- DMAIC Methods
- Ethnography
- Focus Groups
- Heuristic Evaluation
- Information Architecture
- Kanban Methods
- Lean Six Sigma
- Process Improvement
- Rapid Prototyping
- Research Synthesis
- Service Design Methods
- User Centered Design
- User Flows
- User Interviews
- User Journey Maps
- User Personas
- User Research
- Usability Testing
- Voice User Interface Design
- Wireframing
- Wizard of Oz Methodology
- Workshop Facilitation
- Workshop Planning
- Adobe Creative Suite
- Axure
- Balsamiq
- Confluence
- Figma
- Github
- HTML & CSS
- Invision
- Jira
- Keynote
- LucidChart
- Microsoft Office
- Miro
- Prott
- Sketch
- Zeplin
No 3 Testimonials
"Virginia's work is consistently good, and she is a true team player. She helped me understand some of the nuances of the project team when I first started. I think her calmness has helped the group, especially after the big team changes we faced earlier this year. She has met and exceeded my expectations." - Erin Griffiths, Design Director at Fjord/Accenture
"Virginia has found things that she is passionate about, and done the work to get better at them. Supporting a collaborative environment or sharing the "wealth." I've been appreciative of how Virginia helped shift the culture within this team to be collaborative.”" - Korey Ferguson, Interaction Design Manager at Fjord/Accenture
"Virginia is a strong and organized researcher and will create material to keep the team organized and collaborative. She is also resilient when working through tedious or challenging work." - Laura Fortner, Service Designer at Fjord/Accenture
"Virginia is able to easily set goals and come up with approaches and deadlines to deliverables. When I was working with her on a workstream, she was able to come up with ways to easily collaborate and split up work on one working document, making sure we're always aligned on the same page and working efficiently." - Eric Lam, Interaction Designer at Fjord/Accenture
"Virginia was a great fit with our team from the start. Her clean design aesthetic and attention to detail allowed for a smooth workflow and adherence to tight client deadlines in a fast-paced agency environment. It was a pleasure working with her." - Jeanine Debar, President at Brandtuitive
"I had the pleasure of working closely with Virginia during our time at DreamIt Ventures. She is creative, proactive, responsible, diligent, and a great personality to have in the office. Although circumstances in the accelerator were tough -- tight deadlines, demanding and wishy-washy clients, limited resources -- Virginia handled every task deftly and with a smile." - Sharon Paley, Project Manager at Dreamit Ventures
"Virginia has outstanding organizational skills. She does not hesitate to take on new and challenging tasks. She takes initiative and has excellent follow through. She is able to successfully complete multiple tasks with favorable results despite deadline pressures. Virginia has an excellent rapport with people of all ages. Her communication skills, both written and verbal, are excellent." - Edna Blackwell, Executive Assistant at MICA